Terms & Conditions
Effective Date: January 2026
Welcome to 971 Play. These Terms of Service govern your use of our platform and services. By accessing our website or registering an account, you enter into a legally binding agreement to comply with the following terms.
1. General Agreement
By creating an account at 971 Play, you acknowledge that you have read, understood, and consented to be bound by these Terms, our Privacy Policy, and our Responsible Gaming Charter.
2. User Eligibility
- 2.1 Legal Age: You must be at least 18 years of age (or the legal age of majority in your specific jurisdiction) to utilize our services.
- 2.2 Compliance: It is your sole responsibility to ensure that online gaming is permitted in your current location. 971 Play assumes no liability for jurisdictional legalities.
- 2.3 Single Account Policy: Users are permitted one (1) account only. The creation of multiple accounts (“multi-accounting”) is strictly prohibited and will result in the immediate termination of all related accounts and forfeiture of balances.
3. Account Management
- 3.1 Data Integrity: You agree to provide accurate, current, and verifiable information during the registration process.
- 3.2 Security: You are the sole custodian of your login credentials. Any unauthorized access resulting from shared or compromised passwords is the responsibility of the user.
- 3.3 Verification (KYC): To maintain a secure environment, we reserve the right to request Know Your Customer (KYC) documentation, including government-issued ID, proof of residence, and payment ownership verification.
4. Financial Transactions
- 4.1 Deposits: All deposits must originate from a financial source (bank account, card, e-wallet) held in your legal name.
- 4.2 Withdrawals: Payouts are typically processed within 24 to 72 hours following successful verification. Arrival times depend on your chosen banking institution.
- 4.3 Transaction Fees: While 971 Play does not impose internal fees on transactions, users should consult their payment providers regarding external processing or currency conversion fees.
5. Promotional Terms & Bonuses
- 5.1 Wagering Requirements: Bonuses are subject to “Playthrough” requirements. Funds must be wagered a specific number of times before they become eligible for withdrawal.
- 5.2 Fair Usage: We reserve the right to revoke bonuses and associated winnings if “bonus hunting” or fraudulent wagering patterns are detected.
6. Rules of Play
- 6.1 Integrity: All games utilize a certified Random Number Generator (RNG) to guarantee unbiased outcomes.
- 6.2 Technical Failures: In the rare event of a system malfunction, all affected wagers and payouts are rendered void.
- 6.3 Bonus Caps: A maximum bet limit may be enforced while playing with active bonus funds.
7. Responsible Gaming
We provide professional tools to help you manage your gaming habits:
- Limits: Establish daily, weekly, or monthly deposit ceilings.
- Self-Exclusion: Request a temporary or permanent cooling-off period.
- Support: Access to international support organizations for problem gambling is available via our portal.
8. Prohibited Conduct
Users are strictly forbidden from:
- Engaging in money laundering or illicit financial activities.
- Utilizing automated software (bots), scripts, or AI-assisted tools.
- Colluding with other players or attempting to manipulate game outcomes.
9. Intellectual Property
All brand assets, software, and content hosted on 971play.ae are the exclusive property of 971 Play or its licensors. Unauthorized reproduction is strictly prohibited.
10. Limitation of Liability
971 Play shall not be held liable for losses arising from:
- Connectivity issues or hardware failures on the user’s end.
- Interruption of service due to third-party providers.
- Force majeure events.
11. Amendments
We reserve the right to update these Terms at our discretion. Your continued use of the platform following any changes constitutes acceptance of the updated Terms.
12. Dispute Resolution & Governing Law
- Initial Resolution: All concerns should first be addressed to our 24/7 Support Team.
- Jurisdiction: These Terms are governed by the laws of [Licensing Jurisdiction]. Any unresolved legal disputes shall be settled through binding arbitration in said jurisdiction.
13. Contact Information
For inquiries regarding these Terms, please reach us via:
- Email: [email protected]
- Live Chat: Available 24/7 on our platform.